Web Analytics is an important part of Internet Marketing. Learn how web analytics can help your online business.
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Web Analytics for Small Business


What web analytics are used for?

Web Analytics is a term coined to identify the monitoring of website or Internet marketing campaign performance. All serious online entrepreneurs utilize web analytics tools to some degree. Business performance analysis is a trait of a successful businessman and through the help of Internet you can gain very important data to improve your Internet marketing strategies.
Web Analytics can be also a huge pain in the neck due to complexity and ever-changing environment of the Internet. To avoid excessive headaches, if you are new to web analytics, follow the principal of baby steps and don’t forget to use common sense when deciphering the reports.

Any kind of e-commerce site, anything from a big online store selling hundreds of lines of thousands of products or something rather simple, let’s say you are an attorney practicing in San Diego and using your website to generate new clients, anything can and should use web analytics tools to a particular level to measure success and to identify week points in your search engine optimization or marketing strategies.

What can you learn from web analytics?

The basic web analytics reports will provide you with following data:

  1. Number of visitors coming to your site in specific timeline also known as web traffic
  2. Where these visitors come from
  3. How people find your site online (a search engine, a link from other site, direct visit, etc)
  4. What search quiery was used to locate your site. This is a very important data for SEO work.
  5. How long they have spent on your site or a web page
  6. What pages your website visitors were looking at

Again, these are the very basic reports that you can get for free through a great tool Google Analytics. These reports could become more detailed and sophisticated as you drill down through the application. Web Analytics could become very complex very fast and misinterpretation of data could lead to bad marketing decisions. To a good web analytics professional these reports show trends of website traffic as well as marketing victories or mistakes but to a great Internet marketing professional these reports will reveal reasons behind the trends and that is a true power of web analytics application.

Web Analytics Tools

There are plenty of web analytics tools and the more sophisticated these tools are the more expensive they get. Sophisticated tools are specialized. Some of them specialize on reporting on Paid Internet Marketing Options, some show internet trends, some will tell you a lot about behavior of your website visitors, some will provide you with assessment of your paid internet marketing campaign.

Here are some of the most popular web analytics tools:

  1. Google Analytics – A widely used tool with a variety of options providing you with information on website traffic, sources of traffic, Google Adwords campaigns and offers custom reporting options. Google Analytics is free.
  2. Omniture – Very detailed and powerful Web Analytics tools and consulting. Fee based services.
  3. Yahoo web analytics – New and promising web analytics tool. Fee based service.
  4. Alexa – The leader in Internet traffic reporting
  5. Most website hosting services provide with analytics tools which are sufficient for beginning small business online entrepreneurs.

Which Web Analytics tools should you use for your business?

It really depends on the website traffic volume. If you are running a large corporate site with thousands and perhaps even millions of web pages, you already probably have a team of experienced web analysts who have some pretty sophisticated tools to get the desired data and process it accordingly. In case where you have low traffic volume, let’s say less than thousand visitors per day and, you probably will be happy with Google Analytics, after you learn how to use them, of course. If you use Google Adwords you will find there some very useful tools and after integrating both Google Analytics and Google Adwords, you should be able to get all needed reports. Google Analytics can certainly handle large volumes of traffic but the interface and reporting tools may not accommodate the demands of a big business.

When a small business should start using web analytics?

I say right after you publish your website, this will give you a good starting point to measure the growth of your online business. As a part of my internet marketing services I provide clients with web analytics reports and educate on proper application of these reports in business and marketing matters.

How can your business benefit from Web Analytics?

If you are reading this chances are you are thinking e-commerce. Let’s say you have a site with 134 pages and web traffic comes from multiple sources. You offer five different products to online visitors and you simultaneously running AdWords campaign. Now, how do you know which marketing techniques, which landing pages, which variations of landing pages make the most sales? The answer is Web Analytics. If you are not tracking all this data, you don’t really know which marketing techniques work best. You may even end up blaming the product. What if that product is a goldmine to be found? Do yourself a favor if you run a one-page website to sell stuff, start using basic Web Analytics tool. If you have any questions, welcome to contact me.

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